Frequently Asked Questions
Everything you need to know about your Hiddin experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna and Afterpay.
Are your materials sustainably sourced?
At Hiddin, we prioritize ethical manufacturing and use high-quality, durable fabrics designed to reduce environmental impact and ensure longevity in your wardrobe.
Can I track my order?
Yes, once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's journey.